August & September 2010 Shear Sales (8/1 - 9/31/2010)
Please visit the sales section of our web site for details.
New Return and Exchange Policy (Effective on March 15, 2010)
There will be fees for all returns and exchange on shears thinners.
Returning fee $ 8.00
Exchange fee $ 5.00 No return and exchange on combs and accessories.
WARNING - UNAUTHORIZED REPRESENTATIVES
Recently it has come to our attention that unauthorized persons have been contacting our customer claiming to represent Utsumi America or B.W. Boyd Shears. Some of these persons claim to perform authorized B.W. Boyd sharpening in a mobile unit at the customer's place of business.
These persons are not authorized Utsumi America or B.W. Boyd representatives. Our company performs sharpening services ONLY at our factory location in Irvine, California.
Our expert sharpener technicians are all trained at our parent company's factory in JAPAN. All of our sharpening services are performed utilizing the highest quality equipment, technology, and materials. All of our sharpening is done under constantly flowing water to prevent overheating of or damage to your valuable professional shears.
Upon completion of our professional sharpening, your shears are personally returned by an authorized member of our staff. We also provide complimentary use of our professional grade tools while our factory completes the sharpening or repair services.
All of our products, shears, thinning combs and other professional grade products are manufacture in Japan to the highest professional standards and directly imported by our company. We take pride in providing the highest quality sharpening services.
The following persons are the only authorized representatives of our products and services in the United States:
