By making a purchase on Utsumi America Inc. dba B.W. Boyd Shears (hereinafter called B.W. Boyd Shears), you acknowledge that you have read the shipping & return policies of B.W. Boyd Shears as mentioned in this page and abide to agree by them.
Any disputes arising between person(s) and B.W. Boyd Shears will be settled by arbitration with a neutral third party in the state of California.
Shipping policy
All products will be shipped within 2 business days from when orders are placed except on weekends and holidays. Applicable Sales Tax will be charged on all orders delivered to an address in California.
Domestic orders include all orders within the 50 United States & will ship via your chosen preferred method on check out process unless other arrangements are made.
International orders ：Please contact us by e-mail or call us for shipping method. B.W. Boyd Shears cannot bear responsibility for customs or duties charges that some items may incur. B.W. Boyd Shears cannot bear responsibility for loss or theft of international packages after they reach customs in their destination country.
Return policy
*Return Policies subject to change without prior notice. Customer should review these policies prior to making purchase.
Items may be returned (unused with all tags intact in original condition) within 7 days of delivery for a refund. Customer is responsible for all shipping charges (re-shipping charges for exchanged items). However, we'll pay the return shipping costs if the return is a result of our error. Returns received after 7 days of delivery are subject to refusal. We sincerely appreciate your timeliness with returns or exchanges.
Refund Policy
Returns made to Ustumi America dba B.W. Boyd Shears will be refunded in the form of the original payment method.
Exchange policy
Items may be exchanged once (unused with all tags intact in original condition) within 7 days of delivery for another size or product. Customer is responsible for all shipping charges (re-shipping charges for exchanged items).
All returns & exchange items should be sent to this address:
**PLEASE INCLUDE COPY OF YOUR ORDER WITH ALL EXCHANGES OR RETURNS** Return Fee $30.00, Exchange Fee $5.00
Ustumi America dba B.W. Boyd Shears(Attn.Return/Exchange)
18271 W. McDurmott Suite K
IRVINE CA 92614
If you have any questions about our return policy, you can always contact us.
Send us an e-mail: info@bwboydshears.com
Call us at: 949-474-1911
